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Cognitive Organization and Identity Maintenance in Multicultural Teams: A Discourse Analysis of Decision-Making Meetings

University of Southern California

^* To whom correspondence should be addressed. E-mail: aritz{at}marshall.usc.edu.

	Abstract

Measuring culture is a central issue in international management research and has been traditionally accomplished using indices of cultural values. Although a number of researchers have attempted to identify measures to account for the core elements of culture, there is no consensus on those measures. This article uses an alternative method—discourse analysis—to observe what actually occurs in terms of communication practices in intercultural decision-making meetings, specifically those involving U.S.-born native English speakers and participants from East Asian countries. Previous discourse studies in this area suggest that differences in communication practices may be attributed to power differentials or language competence. Our findings suggest that the conversation style differences we observed might be attributed to intergroup identity issues instead.

First published on July 16, 2009
Journal of Business Communication 2009, doi:10.1177/0021943609340669


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