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THE OPEN SYSTEMS MODEL: Auditing the Effectiveness of Organizational Communication

Mississippi State University

Most theories for auditing communications systems are too broad or too narrow. With a general systems approach, the analyst can evaluate the communication process as an exchange and adaptive mechanism: the organization's means of adapting to feedback, and often as the organization's fundamental product-in formation. This article offers a model of how the communication process should operate according to general systems theory.

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