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Journal of Business Communication, Vol. 15, No. 1, 65-73 (1977)
DOI: 10.1177/002194367701500106
© 1977 Association for Business Communication

A Transactional Systems Model of Communication: Implications for Transactional Analysis

Otis Baskin

University of Houston at Clear Lake City

Sam J. Bruno

University of Houston at Clear Lake City

This study was undertaken to supply some possible explanations concern ing effects of personality systems on the encoding and decoding process of individuals. A working model of the communication process was developed which corresponds to the ego states of transactional analysis. The model should be viewed as a pilot diagram representing a graphic presentation of the human psychological system as a variable in the communication trans action.


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