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Structuring a Group's Communication for Improved Problem-Solving

University of Texas-San Antonio

One of the problems groups face in making decisions is the unstructured communication which limits the number of potential solutions the mem bers propose. This paper evaluates the Nominal Group Technique as a method for structuring a problem-solving group's communication. The technique is evaluated in terms of its ability to produce more potential solutions to a problem than an interacting group and in terms of the per ceived satisfaction of the participants.

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