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Characteristic Oral and Written Business Communication Problems of Selected Managerial Trainees

Tennessee Technological University

This study was an attempt to determine characteristic oral and written business communication problems of selected managerial trainees in the Memphis-Shelby County, Tennessee area and to determine whether the problems defined by these trainees were those recognized by the secre tary and immediate supervisor of the trainee. The study was designed to determine the degree of agreement of the rankings of the problem areas, to measure the degree of expressed opinions, and to determine if the relationship of the expressed opinions was other than chance among the groups involved in business communication activities.

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