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The Impact of Certain Types of Downward Communication on Job Performance

University of Tennessee at Chattanooga

Dale A. Level

University of Arkansas at Fayetteville

This paper examines the relationship between perceptions of the adequacy of downward communication and job performance. Methodology included the use of a questionnaire to identify perceptions of downward communi cation among various performance groups. The evidence suggests that the importance of downward communication to job performance can be strengthened or weakened by environmental factors (factors within the organization, factors within the task, and factors within the employee).

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