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Journal of Business Communication, Vol. 17, No. 5, 3-11 (1980)
DOI: 10.1177/002194368001700501
© 1980 Association for Business Communication

Interview Training for Management Recruiters: The AT&T Case Study

Ethel C. Glenn

The University of North Carolina, Greensboro

Elliott A. Pood

The University of North Carolina, Greensboro

The authors review the management recruiters training program currently being used by the American Telephone and Telegraph Corporation. One aspect of this program is to train recruiters to ignore communication variables in the interview situation. Implications of this approach are discussed.


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