This Article Order Full text via Infotrieve Alert me when this article is cited Alert me if a correction is posted Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via Google Scholar Google Scholar Articles by Litterst, J. K. Articles by Eyo, B. Search for Related Content Social Bookmarking                   What's this?

Gauging the Effectiveness of Formal Communication Programs: A Search for the Communication- Productivity Link

St. Cloud State University

Bassey Eyo

University of Minnesota

A review of communication-productivity research shows a noticeable lack in focus upon a possible connection between "formal communication" and productivity. The authors suggest that: (1) Pure influences of formal communication exist only indirectly through selected intervening variables. (2) Healthy informal channels of communication work in conjunction with carefully structured formal channels to affect employee productivity. (3) It may be necessary in future employee studies to distinguish between the Universe of Managerial Communication, informal communication, and formal communication. (4) For directors of communication who find themselves having to justify formal communication programs, attention to the intervening variables of information dissemination and goal clarifica tion as they affect employee performance may prove useful as evidence of program effectiveness.

CiteULike    Connotea    Del.icio.us    Digg    Reddit    Technorati    What's this?