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Predicted Employee Compliance to Downward Communication Styles

Florida Atlantic University

This research assessed the differences and similarities between direct per spectives and metaperspectives toward downward communication styles. A content analysis of messages produced by 120 beginning managers revealed that while the managers overwhelmingly endorsed a non-directive style of communication, they expected compliance from the subordinate only when a directive/autocratic style of communication was utilized. The results indicate that conflict situations can be directly attributed to style of communication based on expectations of human behavior.

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