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Journal of Business Communication, Vol. 20, No. 2, 31-45 (1983)
DOI: 10.1177/002194368302000203
© 1983 Association for Business Communication

Developing an In-house Training Curriculum In Written Communication

William J. Rothwell

Illinois Office of the Auditor General

In-house training courses in written communication have been widely researched and documented. But is a one-time classroom effort effective in building writing skills? The author believes not and documents, through a case study, how one organization developed a series of learning experiences in written communication for its employees. The article may serve as a starting point for others who would like to develop such a series in their own organizations.


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