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Journal of Business Communication, Vol. 24, No. 4, 53-61 (1987)
DOI: 10.1177/002194368702400404
© 1987 Association for Business Communication

The Development of a Measure of Perceived Communication Openness

Donald P. Rogers

SUNY-Geneseo

Open communication has been shown to be related to job satisfaction, organizational performance, and role clarity. Most measures of communication openness have been criticized as simplistic and imprecise. This paper describes the development of a Communication Openness Measure (COM) based on a well-defined construct, with excellent reliability and adequate validity.


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