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Journal of Business Communication, Vol. 26, No. 1, 17-31 (1989)
DOI: 10.1177/002194368902600103

Effects Of Training On Behaviors of The Selection Interview

Robert Gatewood

University of Georgia

James Lahiff

University of Georgia

Richard Deter

University of Georgia

Lafaye Hargrove

University of South Carolina at Aiken

Two studies of interviewer training are reported. In the first, no differences were found between trained and untrained interviewers in applicant characteristics used to judge acceptability. In the second, three different training programs were examined. Training on avoidance of rater errors produced changes in the manner in which the in terview was conducted. Results are discussed in relation to changing specific behaviors of interviewers through training.


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[Abstract]