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Journal of Business Communication, Vol. 31, No. 2, 111-122 (1994)
DOI: 10.1177/002194369403100202
© 1994 Association for Business Communication

Differences Between Formal and Informal Communication Channels

J. David Johnson

Michigan State University

William A. Donohue

Michigan State University

Charles K. Atkin

Michigan State University

Sally Johnson

Lansing Community College

This research compares formal and informal organizational communication structures, specifically focusing on salience, channel factors, and channel usage. The major hypotheses of this research were partially supported with data collected from a large, technically oriented governmental agency (n = 380).


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