This Article Order Full text via Infotrieve References Alert me when this article is cited Alert me if a correction is posted Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via HighWire Citing Articles via Google Scholar Google Scholar Articles by Kuiper, S. Search for Related Content Social Bookmarking                   What's this?

Impact of Computer-User Interface on Document Quality

The University of South Carolina

This study examined the relationship between computer-user interface (character based or graphical) and the quality of written documents. Students were randomly assigned to one of two business communication labs, Macintosh or IBM. Both groups received identical lectures on business communication principles and practices. T-test analyses of two documents produced during the course compared the groups on four document criteria: content, structure, mechanics, and format. After six weeks of business communication instruction, including three 50-minute class periods of instruction on their respective computers and software, IBM users excelled on the criteria of mechanics (as hypothesized) and format (contrary to the hypothesis). After an additional five weeks of business communication instruction and use of their respective computer systems, the two groups demonstrated no significant differences on any of the criteria. The findings challenge Halio's claims for the superiority of character-based interface.

CiteULike    Connotea    Del.icio.us    Digg    Reddit    Technorati    What's this?

This article has been cited by other articles:

				N. L. REINSCH JR. and R. W. BESWICK Preferences for Sending Word-Processed versus Handwritten Messages: An Exploratory Study Journal of Business and Technical Communication, January 1, 1995; 9(1): 42 - 62. [Abstract]