|
Sign In to gain access to subscriptions and/or personal tools.
|
Journal of Business Communication, Vol. 32, No. 1,
49-64 (1995)
DOI: 10.1177/002194369503200103
© 1995 Association for Business Communication
Preferences for Electronic Mail in Organizational Communication Tasks
Christopher B. Sullivan
Florida State University, Tallahassee
This study explains preferences among staff members of a state legislature for the interactive telecommunication technology of electronic mail. A survey comparing preferences for face-to-face, telephone, written and electronic mail communication channels found that preferences were significantly related to the type of communi cation task undertaken and that in some instances electronic mail was preferred over either the telephone or face-to-face communication.

CiteULike Connotea Del.icio.us Digg Reddit Technorati What's this?
This article has been cited by other articles:

|
 |

|
 |
 
G. F. Thomas, C. L. King, B. Baroni, L. Cook, M. Keitelman, S. Miller, and A. Wardle
Reconceptualizing E-Mail Overload
Journal of Business and Technical Communication,
July 1, 2006;
20(3):
252 - 287.
[Abstract]
[PDF]
|
 |
|

|
 |

|
 |
 
D. D. Dawley and W. P. Anthony
User Perceptions of E-Mail at Work
Journal of Business and Technical Communication,
April 1, 2003;
17(2):
170 - 200.
[Abstract]
[PDF]
|
 |
|

|
 |

|
 |
 
K. L. Hacker, B. Goss, C. Townley, and V. J. Horton
Employee Attitudes Regarding Electronic Mail Policies: A Case Study
Management Communication Quarterly,
February 1, 1998;
11(3):
422 - 452.
[Abstract]
|
 |
|

|
 |

|
 |
 
B. McPherson
Student Perceptions About Business Communication in Their Careers
Business Communication Quarterly,
January 1, 1998;
61(2):
68 - 79.
[Abstract]
[PDF]
|
 |
|

|
 |

|
 |
 
J. M. Gotcher and E. W. Kanervo
Perceptions and Uses of Electronic Mail: A Function of Rhetorical Style
Social Science Computer Review,
July 1, 1997;
15(2):
145 - 158.
[Abstract]
[PDF]
|
 |
|

|
 |

|
 |
 
P. A. Merrier and R. Dirks
Student Attitudes Toward Written, Oral, and E-mail Communication
Business Communication Quarterly,
January 1, 1997;
60(2):
89 - 99.
[Abstract]
[PDF]
|
 |
|
|