This Article Full Text (PDF) References Alert me when this article is cited Alert me if a correction is posted Citation Map Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via HighWire Citing Articles via Google Scholar Citing Articles via Scopus Google Scholar Articles by Louhiala-Salminen, L. Search for Related Content Social Bookmarking                         What's this?

Investigating the Genre of a Business Fax: A Finnish Case Study

Helsinki School of Economics and Business Administration

The faxes sent and received during one week by a small Finnish company involved in international operations were analyzed to determine whether or not the business fax contains distinct features that warrant classifying it as a genre. Using a framework of critical discourse analysis, the study looked at a total of 69 faxes. The results suggest that the business fax is a distinct, dynamic genre that is constituted by and constitutive of the social practices within which it is situated. Five specific subgenres of the business fax — identified as specific information, specific requests, "for your information," first contact, and order — were also found. Some implications of English being used as the common language for faxes are also considered.

Journal of Business Communication, Vol. 34, No. 3, 316-333 (1997)
DOI: 10.1177/002194369703400306


CiteULike    Complore    Connotea    Del.icio.us    Digg    Reddit    Technorati    Twitter    What's this?

This article has been cited by other articles:

				D. A. Jameson Reconceptualizing Cultural Identity and Its Role in Intercultural Business Communication Journal of Business Communication, July 1, 2007; 44(3): 199 - 235. [Abstract] [PDF]

				L. Louhiala-Salminen Distinguished Publication on Business Communication Business Communication Quarterly, June 1, 2007; 70(2): 251 - 255. [PDF]

				Y. Zhu, P. Nel, and R. Bhat A Cross Cultural Study of Communication Strategies for Building Business Relationships International Journal of Cross Cultural Management, December 1, 2006; 6(3): 319 - 341. [Abstract] [PDF]

				R. N. Conaway and W. J. Wardrope Communication in Latin America: An Analysis of Guatemalan Business Letters Business Communication Quarterly, December 1, 2004; 67(4): 465 - 474. [Abstract] [PDF]

				J. Gilsdorf Standard Englishes and World Englishes: Living with a Polymorph Business Language Journal of Business Communication, July 1, 2002; 39(3): 364 - 378. [PDF]

				N. Zaidman Cultural Codes and Languages Trategies in Business Communication: Interactions Between Israeli and Indian Businesspeople Management Communication Quarterly, February 1, 2001; 14(3): 408 - 441. [Abstract] [PDF]

				B. Stevens Russian Teaching Contracts: An Examination of Cultural Influence and Genre Journal of Business and Technical Communication, January 1, 2000; 14(1): 38 - 58. [Abstract] [PDF]