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Journal of Business Communication, Vol. 36, No. 1, 55-76 (1999)
DOI: 10.1177/002194369903600103
© 1999 Association for Business Communication

Inviting Meaningful Applicant Performances in Employment Interviews

William G. Kirkwood

East Tennessee State University, Johnson City

Steven M. Ralston

East Tennessee State University, Johnson City

Current approaches to employment interviewing have yet to achieve their full potential in matching people with jobs and promoting positive, long-term employer/employee relations. Although untrained and trained interviewers have sought to discover the true personalities, motives, and values of applicants, some interviewing methods used in pursuit of this goal may invite applicant perform ances of limited relevance and uncertain meaning. Interviewers can dramatically improve the value of the interview by helping interviewees give their best perform ances of job-relevant interpersonal and technical skills, practicing conscious trans parency, and making the interview a mutually controlled dialogue more typical of those on the job.


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