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Journal of Business Communication
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The Link Between Leadership Style, Communicator Competence, and Employee Satisfaction

Paul E. Madlock

West Virginia University, pmadlock{at}mix.wvu.edu

The current study examined the influence of supervisor communicator competence and leadership style on employee job and communication satisfaction. Participants were 220 individuals (116 men and 104 women) working full-time for a variety of companies in the Midwest. The findings indicated a strong relationship between supervisors' communicator competence and their task and relational leadership styles, with supervisor communicator competence being a stronger predictor of employee job and communication satisfaction. More specifically, the findings indicated that supervisor communicator competence accounted for 68% of the variance in subordinate communication satisfaction and nearly 18% of the variance in subordinate job satisfaction. More important, these findings provide an association between communication, leadership, and employee job and communication satisfaction.

Key Words: leadership style • supervision • communicator competence • communication satisfaction • job satisfaction

Journal of Business Communication, Vol. 45, No. 1, 61-78 (2008)
DOI: 10.1177/0021943607309351
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[Abstract] [PDF]