Letter from the Editor
Journal of Business Communication 2002 39: 162-168. [PDF] [References] [Request Permission]  

Thomas Clark, Candace Gunnarsson, Kyle Skeldon, and Heidi Amshoff

The Impact of Profitability, Certainty, and Degree of Fine on the Persuasiveness of Environmental Assessment Reports
Journal of Business Communication 2002 39: 169-192. [Abstract] [PDF] [References] [Request Permission]  

Kimberly Cowden and Timothy L. Sellnow

Issues Advertising as Crisis Communication: Northwest Airlines' Use of Image Restoration Strategies During the 1998 Pilot's Strike
Journal of Business Communication 2002 39: 193-219. [Abstract] [PDF] [References] [Request Permission]  

Bridget H. Mueller and Jaesub Lee

Leader-Member Exchange and Organizational Communication Satisfaction in Multiple Contexts
Journal of Business Communication 2002 39: 220-244. [Abstract] [PDF] [References] [Request Permission]  

Amber E. Kinser

Gendered Performances in Employment Interviewing: Interpreting and Designing Communication Research
Journal of Business Communication 2002 39: 245-256. [PDF] [References] [Request Permission]  

Patrice M. Buzzanell

Employment Interviewing Research: Ways We Can Study Underrepresented Group Members' Experiences As Applicants
Journal of Business Communication 2002 39: 257-275. [PDF] [References] [Request Permission]  

Michael Pennell

Book Reviews: User-Centered Technology: A Rhetorical Theory for Computers and Other Mundane Artifacts By Robert R. Johnson. Albany, NY: State University of New York Press, 1998. 195 pp
Journal of Business Communication 2002 39: 276-280. [PDF] [References] [Request Permission]  

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